FAQs
Frequently Asked Questions
General FAQs
Are the bar soaps safe for sensitive skin?
Our bar soaps are made from all natural ingredients and are sensitive skin safe.
How big are the soap bars?
Each bar is 4 oz.
How often can I use the Berry Paradise exfoliating scrub?
We recommend using every 4-7 days.
How often can I use the Blueberry Pancake face mask?
Once every 6-7 days.
How do I know which products are vegan?
When you go to shop, product categories should appear on the right hand side of the page or near the bottom the page on mobile. Simply press the vegan category to see all vegan products. Also, they all will have a sticker on the actual product page to display that they are vegan.
How do I sign up for the mailing list?
Visit our Home page, scroll to the bottom of the page and enter your email into the form. Or, we can make it easy for you and just Click Here
Orders & Shipping
How much does shipping cost?
Shipping cost $7 but if you spend over $45 shipping is free!
Where do you ship?
At this moment we only ship within the United States (including Alaska and Hawaii but excluding Puerto Rico and the U.S. Virgin Islands)
How long will it take to get my order?
Orders typically take 1 business day to process and are delivered in 3-5 business days.
Can I track my order?
Yes! Visit our Track My Order page and insert you order ID and the email you used to checkout.
How can I return products?
Visit our Shipping and Returns page to review our return policy and to begin your return.
How can I cancel or change my order?
We tend to process orders quickly so I would contact us immediately to see if there is something we can do.
Payment
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, PayPal, and Apple Pay.
My payment won't go through?
First, check if you are using an accepted payment method. If so, contact us for further assistance.